Toews ‘r Us
a family sailing adventure

Atlantic Coast


Yacht Brokers


March 15th, 2007

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I met Atlantic Coast Yacht Brokers (ACYB) at a boat show in Boston, MA last fall.  The owner seemed like a great guy and promised to help us find a catamaran for our family.  He just wasn’t as good as he claimed to be.

I typically had to email and/or call several times to ever get a response back from ACYB.  If there is one thing that truly annoys me it’s not returning phone calls.  I don’t mind having to leave a message, I know people have a lot going on.  But learn some system to keep track of messages and phone calls - use a planner for goodness sake.

ACYB had arranged some boat showings with me in Annapolis, MD for one Saturday.  Unfortunately they forgot to tell the other brokers and the boat owners.  When I landed at the airport, ACYB picked me up and drove me down to Annapolis.  Once we got there ACYB got a cell phone call and was told the boat I really wanted to see, a PDQ36, had just left town two days earlier.  Now this boat was the reason I went to Annapolis.  I bought a plane ticket and what a waste of money!  We ended up looking at several boats, but it was chaos and I had to drive the whole process to keep him on track.  I swear he would have just drove me back to the airport.  Now this is one nice thing about ACYB - they took the time to pick me up at the airport! Not everyone would do that.

I’m a pretty loyal guy, I was giving ACYB another chance.  I asked him to get some more info and set up some other viewings.  All of a sudden, poof, ACYB vanished and I never heard another word from them.

ACYB also took video of the boats.  They put it on a disc for me to bring home to Debi.  This was very helpful for us and another thing that they did right.

 All in all, I don’t recommend Atlantic Coast Yacht Brokers.  This is based solely on my one experience and I realize that others may have had better experiences.  Maybe ACYB just didn’t like me.

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